diff --git a/production/helm/templates/promtail/configmap.yaml b/production/helm/templates/promtail/configmap.yaml
index ec6f36db3ebdd4114e1238de3d66cbddb6525f07..5a85f0c9324c0a3e539c78b38d7e3a78d30c4b8d 100644
--- a/production/helm/templates/promtail/configmap.yaml
+++ b/production/helm/templates/promtail/configmap.yaml
@@ -10,6 +10,11 @@ metadata:
     heritage: {{ .Release.Service }}
 data:
   promtail.yaml: |
+    backoff_config:
+      minbackoff: {{ .Values.promtail.config.backoff_config.minbackoff }}
+      maxbackoff: {{ .Values.promtail.config.backoff_config.maxbackoff }}
+      maxretries: {{ .Values.promtail.config.backoff_config.maxretries }}
+
     scrape_configs:
       - entry_parser: '{{ .Values.promtail.entryParser }}'
         job_name: kubernetes-pods-name
diff --git a/production/helm/values.yaml b/production/helm/values.yaml
index ff6da44408d386ed42f59f4486e61fd59b252f0c..853470ef90d72b13f582d84cb257907cc314ca29 100644
--- a/production/helm/values.yaml
+++ b/production/helm/values.yaml
@@ -82,7 +82,7 @@ loki:
     #         values:
     #         - loki
     #     topologyKey: "kubernetes.io/hostname"
-  
+
   ## Enable persistence using Persistent Volume Claims
   ## ref: http://kubernetes.io/docs/user-guide/persistent-volumes/
   ## If you set enabled as "True", you need :
@@ -127,6 +127,15 @@ promtail:
 
   entryParser: docker
 
+  config:
+    backoff_config:
+      # Initial backoff time between retries
+      minbackoff: 100ms
+      # Maximum backoff time between retries
+      maxbackoff: 5s
+      # Maximum number of retires when sending batches, 0 means infinite retries
+      maxretries: 5
+
   image:
     repository: grafana/promtail
     tag: latest
diff --git a/production/ksonnet/promtail/config.libsonnet b/production/ksonnet/promtail/config.libsonnet
index 8b9f9a1f3d407bebb403039f3394e70581a9d9a9..335531fb44d7a15cc11506ab6465f51882e09f4e 100644
--- a/production/ksonnet/promtail/config.libsonnet
+++ b/production/ksonnet/promtail/config.libsonnet
@@ -13,6 +13,11 @@
       container_root_path: '/var/lib/docker',
       external_labels: {},
       entry_parser: 'docker',
+      backoff_config: {
+        minbackoff: 100ms,
+        maxbackoff: 5s,
+        maxretries: 5
+      }
     },
 
     service_url: